All orders are shipped within 4 to 6 business days after receiving payment. Please note, this does not include holidays or weekends as I work a fulltime job in addition to Delush Polish and this is my time to spend with loved ones and perhaps think up new future collections ;). Plus it’s just me (and Nala, my fur baby) running this place. If there is an unexpected delay in shipment, such as a high volume of orders or an emergency, I will notify you immediately.
NEED YOUR ORDER FASTER?
I use USPS First Class for mailing. If you want your order rushed (priority, next day etc.), please contact me prior to purchasing and I can create a custom invoice for you with the adjusted shipping value.
Each package shipped within the U.S. has delivery confirmation and a tracking number included in the shipping rate. Please allow 3-5 days once shipped to receive your package.
I happily ship worldwide. Please allow 7-18 days once shipped to receive your delushous package.
Due to health and safety reasons, returns and exchanges are not accepted. I extensively test my products as well as describe and photograph items as accurately as possible. All packages are carefully and thoughtfully packaged to ensure their safe arrival to their new home.
If the package is damaged during transit, please notify me within 48 hours of receiving the package and provide photos of the damage. I will be more than happy to send you a replacement at no additional cost to you. No replacements will be honored after 48 hours of receiving your package.
All packages are shipped from Boston, MA.